Terms & Conditions


Effective Date:
25/08/2025
Website: www.ivyandlacelingerie.com

1. Acceptance of Terms

By accessing our website and purchasing from Ivy & Lace Lingerie, you agree to comply with these terms and conditions.

2. Products & Sizing

We strive to ensure product descriptions, sizing guides, and imagery are accurate. However, slight variations may occur due to photography, lighting, or screen settings.

3. Pricing & Payments

  • All prices are listed in AUD and include GST unless stated otherwise.
  • Payments are processed securely via our third-party payment providers.

4. Shipping & Delivery

Please refer to our Shipping Policy for full details on delivery times, costs, and tracking.

5. Returns & Exchanges

For hygiene reasons, we cannot accept returns on lingerie unless the item is faulty or not as described.

  • Faulty items must be reported within 14 days of receipt.
  • Items must be unworn, unwashed, and in original packaging for assessment.

6. Limitation of Liability

Ivy & Lace Lingerie is not liable for:

  • Delays caused by third-party couriers.
  • Incorrect sizing due to misinterpretation of our size guide.
  • Normal wear and tear of products.

7. Intellectual Property

All content, logos, images, and designs are the property of Ivy & Lace Lingerie and cannot be reproduced without written permission.

8. Governing Law

These terms are governed by the laws of Western Australia, Australia.